Mystery Shopper Company & Jobs in Leeds

If you’re looking for jobs and vacancies in Leeds, and are looking for part-time work to bring in an extra income, then you can join a mystery shopper agency. The work involves visiting shops, restaurants, hotels and almost any business within a 10-15 mile radius of your home and giving your feedback and opinions about the company in question from a consumer’s point of view. The work is paid and you get to receive items, purchases and meals for free.

You don’t need to pay a fee to join a secret shopper agency, you simply register your interest and when there are assignments available you’re offered the work. With so many competing businesses in Leeds, there are many available vacancies needed to be filled. Companies need information regarding their own customer service and sales process as well as information about their competitors, so they know exactly what can be done to make their business better. Firms generally cut costs and increases sales or customer retention through using mystery shoppers, and that’s why it is such a popular industry.

As Leeds has so many shopping and commercial zones, from the Corn Exchange to the Kirkgate Market, or Victoria Quarter and the arcades of Thornton’s and Queen’s, you will always find that there are available jobs in Leeds. Unlike regular jobs, mystery shopper jobs require someone to infiltrate, uncover and report feedback on the level of service they receive. The shopper will stay a night in a hotel and report on the cleanliness of the rooms and the friendliness of the staff, or visit an restaurant and feed back on the waiters, the food and the overall atmosphere of the establishment.

For companies, using a mystery shopper agency ensures that the staff don’t know they are being evaluated and observed and this brings a more accurate and true account of what customers experience. If standards are being met, if protocol is being abided by and if the shop is abiding by laws and legislation will all be revealed quickly. The information is so valuable to the company that paying for it and allowing the purchased items to be kept is a small price to pay.